Your Privacy Matters to Us
We've built our privacy policy around what you need to know: how we collect your data, why we need it, and how we keep it safe. Your account...
Policy Overview and Jurisdiction
vikingbet operates under the laws and regulations applicable to our licensed jurisdiction. This privacy policy governs how we collect, use, store and protect your personal information when you access our platform, create an account, or conduct transactions. We comply with data protection standards across supported regions in Indonesia. Your information is processed securely and never shared with third parties without your explicit
consent, except where required by law or to process your payments through DANA, OVO, GoPay and QRIS.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Get Help With Privacy Questions
Why Your Data Is Safe With Us
SSL Encryption
All data transmitted between your device and our servers uses 256-bit SSL encryption, the same standard used by banks and financial institutions worldwide.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they become risks to your account.
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways with tokenization to keep your payment details private.
Data Minimization
We collect only the information needed to verify your identity, process your payments and deliver our service. No unnecessary data is stored.
Staff Training
Our team undergoes mandatory data protection and privacy training annually to ensure everyone handling your information follows strict protocols.
Incident Response
We maintain a documented incident response plan and notify affected users within 24 hours if any unauthorized access to personal data occurs.
How Our Policy Compares
| Data Retention | We retain your account data for the duration of your membership plus 7 years for regulatory compliance. You can request deletion anytime. |
|---|---|
| Third-Party Sharing | We never sell your data. We share information only with payment processors, fraud prevention services and legal authorities when required by law. |
| Cookie Usage | We use cookies to remember your login, track your gameplay preferences and prevent fraud. You can disable non-essential cookies in your browser settings. |
| Location Data | We collect your IP address to verify you're in a supported region and to prevent account fraud. We don't track your physical location beyond this. |
| Marketing Emails | We send promotional emails only if you've opted in. You can unsubscribe from any email with a single click or manage preferences in your account. |
| Children's Data | Our platform is for users 18 and older only. We do not knowingly collect data from minors and will delete any such information immediately. |
| Policy Updates | We update this policy when our practices change. We'll notify you by email of material changes and ask for your consent before they take effect. |
What Defines Our Privacy Approach
Transparent Practices
We explain exactly what data we collect, why we need it and how long we keep it. No hidden clauses or surprise data sharing.
Your Control
You own your data. Download it anytime, update it, or request deletion. We give you full control over what information stays on your account.
Local Compliance
We follow data protection laws in Indonesia and supported regions. Your privacy rights are backed by local legal frameworks.
Payment Privacy
Your DANA, OVO, GoPay and QRIS details are tokenized and never stored in plain text. Each transaction is isolated and encrypted.
No Selling Data
We never monetize your information. Your gaming history, preferences and contact details are yours alone and never sold to advertisers.
Fast Response
Submit a privacy request and we'll respond within 14 days. Whether it's data access, correction or deletion, we move quickly.